We hope that you are completely satisfied with your purchase, if however, your lingerie or shoes do not fit or are not quite what you were looking for an exchange or refund can be provided on the following basis.
Please do try on the lingerie, but for hygiene reasons leave your own underwear on. When trying on shoes, try them on a carpet or clean smooth floor preferably with stocking feet.
Please do not remove any labelling. Items which have their labels removed will not be exchanged or refunded unless faulty.
If you are unhappy with your purchase, please contact petite-shoes-and-lingerie.co.uk within 7 days of receiving your order. Returns must be made within 14 days of receiving your order. It is your responsibility to get proof of postage from the Post Office. petite-shoes-and-lingerie.co.uk do not take responsibility for items lost in transit.
Once we receive and check the returned items, petite-shoes-and-lingerie.co.uk will offer either an exchange or refund within 14 days. Postage will be refunded on faulty products only.
If non-faulty items have been returned and have, in our opinion, been worn or soiled a refund will not be given, instead the items will be returned at your expense.
Placing an Order
You can place an order in one of two ways, either by visiting our website or by contacting us.
Despatch of Orders
All orders are sent by 1st class post Recorded Delivery, please allow up to 3 days to receive your order.
All orders paid by cheque will be despatched on cleared funds. Please allow up to 5 working days for cheques to clear.
Delivery Charges
Lingerie - £ 2.00 per item
Shoes - £ 5.00 per pair
Boots - £ 7.00 per pair
Payment Methods
We accept the following methods of payment: Visa, Mastercard, Maestro, and Solo.
If you place an order by telephone you can still pay by one of the above cards.
We also accept cheques, postal orders and cash.
Privacy Policy
Privacy Policy
We take your privacy seriously. This policy describes what personal information we collect and how we use it. (This privacy policy is applicable to petite-shoes-and-lingerie.co.uk)
Routine Information Collection
All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, time stamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes, and lets me know what pages and information are useful and helpful to visitors.
Cookies and Web Beacons
Where necessary, this site uses cookies to store information about a visitor's preferences and history in order to better serve the visitor and/or present the visitor with customized content.
Advertising partners and other third parties may also use cookies, scripts and/or web beacons to track visitors to our site in order to display advertisements and other useful information. Such tracking is done directly by the third parties through their own servers and is subject to their own privacy policies.
Controlling Your Privacy
Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms.
Special Note About Google Advertising
Any advertisements served by Google, Inc. and affiliated companies may be controlled using cookies. These cookies allow Google to display ads based on your visits to this site and other sites that use Google advertising services. Learn how to opt out of Google's cookie usage. As mentioned above, any tracking done by Google through cookies and other mechanisms is subject to Google's own privacy policies.
About Google advertising: What is the DoubleClick DART cookie? The DoubleClick DART cookie is used by Google in the ads served on publisher websites displaying AdSense for content ads. When users visit an AdSense publisher’s website and either view or click on an ad, a cookie may be dropped on that end user’s browser. The data gathered from these cookies will be used to help AdSense publishers better serve and manage the ads on their site(s) and across the web. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
Contact Information
Concerns or questions about this privacy policy can be directed to us here
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